Directory/Categories/Monitoring & Analytics/Cloudflare CSUP

Cloudflare CSUP

GoodBotVerifiedBOT

Cloudflare CSUP is a bot used by Cloudflare's customer support for diagnostic purposes. It is not a general web crawler and is used to investigate technical issues with customer websites. Operated by Cloudflare.

GoodBot

Assessment

Monitoring & Analytics

What is Cloudflare CSUP?

Cloudflare CSUP is a web crawler operated by Cloudflare. Cloudflare CSUP is a bot used by Cloudflare's customer support for diagnostic purposes. It is not a general web crawler and is used to investigate technical issues with customer websites.

Helpful — Verified, safe crawler. Respects robots.txt and provides operator documentation.

Identification

Bot name

Cloudflare CSUP

Operator

Cloudflare

How we rated this bot

Verified by Cloudflare, which confirms who runs it, with no widespread reports of abuse.

Names itself honestly

Yes

Verified by Cloudflare

Yes

Says it follows robots.txt and opt-outs

Not stated

Ignores site rules

None found

Disguises itself or evades blocks

None found

Overloads sites

None found

How widely people complain

No complaint about this bot in the evidence

Reddit discussion

There is no Reddit discussion of this bot in the evidence

What we read

Why it crawls your site

Cloudflare CSUP crawls websites to collect and process web content. It is operated by Cloudflare as part of their web crawling infrastructure. If you see this bot in your server logs, it is a verified crawler and generally safe.

Block or allow Cloudflare CSUP

Block it

Add a Disallow rule for cloudflare-csup in your robots.txt file. You can also block at the server level using your web server configuration or CDN firewall rules to filter requests matching the user-agent string.

# Block Cloudflare CSUP from crawling your entire site
User-agent: cloudflare-csup
Disallow: /

# Allow Cloudflare CSUP full access
User-agent: cloudflare-csup
Allow: /

Allow & verify

Ensure your robots.txt allows cloudflare-csup. Verify requests are genuine by checking the user-agent string and referring to Cloudflare's documentation.