Trustly

Name: Trustly
Author: Trustly Group AB

GoodBotVerifiedBOT

Trustly will send notifications / callbacks to merchant's system to provide updates on payment statuses. Operated by Trustly Group AB.

Operator website ↗

GoodBot

Assessment

Webhooks

What is Trustly?

Trustly is a web crawler operated by Trustly Group AB. Trustly will send notifications / callbacks to merchant's system to provide updates on payment statuses.

Helpful — Verified, safe crawler. Respects robots.txt and provides operator documentation.

Identification

Bot name

Trustly

Operator

Trustly Group AB

Why it crawls your site

Trustly crawls websites to deliver webhook payloads and verify endpoints. It is operated by Trustly Group AB as part of their webhook delivery infrastructure. If you see this bot in your server logs, it is a verified crawler and generally safe.

Block or allow Trustly

Block it

Add a Disallow rule for Trustly/ in your robots.txt file. You can also block at the server level using your web server configuration or CDN firewall rules to filter requests matching the user-agent string.

# Block Trustly from crawling your entire site
User-agent: Trustly/
Disallow: /

# Allow Trustly full access
User-agent: Trustly/
Allow: /

Allow & verify

Ensure your robots.txt allows Trustly/. Verify requests are genuine by checking the user-agent string and referring to Trustly Group AB's documentation.